Do you know the needs of your clients? Yes, I know you know they need PR or marketing, perhaps a website done or help with their teleseminar series, but do you truly know enough about them to make good decisions on what you can do for them? Take a few seconds right now and jot down the names of all your clients. Now, for each one make a list of exactly what you know about them. Dig deep. When things are down in black and white, it is much easier to pinpoint trouble spots and to be able to highlight where you can help the most. Also, it's a great way to see if perhaps too much focus is spent on some clients and not enough on others.This is a tremendous exercise for reassessing your business and client relationships and for showing you where changes might need to be made. Good client relationships are so important to client success, so always keep them front and center.
Additionally, take these steps to improve your client relations:Ask - Check with your clients regularly and find out how things are going. Don't just assume you know. Many businesses don't ask their clients for fear of hearing something negative. But in reality, when you take the lead and are pro-active, you can easily turn things around and often even troubleshoot a problem before it exists. And most importantly, your clients will know you care enough to ask. So regularly ask your clients how things are going and what you can do to make it better. You might also want to set up a regular time to check in with them. These check-ins can be beneficial to not only learn how things are going, but they can also be a great way to plan for the future and upcoming tasks.Listen - Listen to your clients and read between the lines. Have you noticed your clients complaining more about the state of their business or complaining more about a certain aspect of their business? This can be a key indication that something is amiss. They might not want to come out directly and tell you something, but instead hope you pick up on it. By listening intently you can pick up on these tones and take the appropriate action to make it right.Also, the problem could have nothing to do with you, but be a real challenge they are facing. By listening, you can go to them and ask if there is anything you can do to help. They might not even know that you offer a service that can help them and, oftentimes, they don't even know what the solution is. When you come back and say, "Hey I see you're having some difficulties here.
Perhaps I could assist. Did you know we offer …?" Also, know when it's good to just listen and offer support, or listen and offer your services. On many occasions, the client might simply need someone to talk to, and then is not the time to be pushy with your services.Deliver - You hear over and over again about how you want to give 100% always. Well, we are here to tell you to give 150% always. When your clients know they can count on you and not have to worry about the results, you can bet they will be sending more and more work your way. They don't even have to think about it before they send it. They just know it will be taken care of. Now that's the way it should be.Continually think of ways you can improve your work, too. From what you have learned from your clients in the steps above (i.e., asking, listening), see what steps you can do to improve on the work you do for them. Once again it will build that confidence that you have their backs always.See how little things can make big differences? The bottom line though is to ask yourself regularly, "Do you deliver?" Now take the appropriate steps to make sure you always do.
From the initial idea of starting a business, to its implementation, wholesale suppliers make many big and small decisions. These decisions include choosing the wholesale products, their import location, delivery methods, payment modes, marketing strategies, management techniques and many more. The decisions taken during the initial phase of a business are the decisions, which decide if it will be a success.Due to cutthroat competition in the wholesale industry, the already established businesses do not give newbies a chance to venture the market successfully. Many times, in order to prevent other wholesalers from entering the market, two and more competitors join hands to keep him out. Due to lack of resources for fighting against established competitors, the chances of success for a newbie wholesaler become almost negligible in such situations. Therefore, in the start they focus on making right decisions on the right time because they know that eventually these decisions will help them take a lead.I personally know many wholesale suppliers, who did not realize the sensitivity of taking important decisions wisely in the starting days of their business.
They made grave mistakes and lost their entire capital. As a result, they had no other option but to kiss wholesale industry good-bye. Decision making in any type of the business is an ongoing process. Though every decision you make, leaves an impact on your profits yet there are two decisions, which mainly decide success rate in a business.Warehousing DecisionsAs wholesale businessmen deal in bulk, the amount of sourced products has to quite large as well. To store this production safely, spacious warehouses are considered an integral part of the operations. The location of the warehouse is a very crucial decision because the future delivery of the products takes place from here. Some wholesalers, in order to be economical while renting and buying a warehouse, arrange warehouses at far off places, which is a big mistake indeed. No matter where the location of your office is, your warehouse should always be near the main shipping routes so that accessibility to the various distribution markets becomes easier and cost effective.If you source products from international markets, make sure the warehouse is also near the seaports and delivery docks. It not only saves much transportation cost but also ensures that the deliveries are made quickly and strictly in time. If more than 30% of the profits are accounting for warehouse expenses, it means that you might have taken some wrong decision.
Product Souring DecisionsDeciding on the right supplier and the right quantity of wholesale supplies, for smooth delivery, is the most risky decision especially if you are going to place order for the first time. This decision is risky due to the following two reasons:However, this decision could be made less risky if you do your homework and think twice before making any decision. Many other small decisions can also turn out to be wrong for you. You must prioritize your decisions based on their sensitivity and then try to make best decision according to the need of time. If you are successful in making timely and productive decisions, congratulations, you are likely to become a successful wholesaler.
Sending food items across the globe can really be a troublesome job at times. Not only will there be issues at the airport clearance but also safety of the product that matters. And when sending up large and heavy items to different parts of the world it becomes a concern for the locals, as to handle the transactions with so many formalities to be filled out at the airports is not an easy task. Generally shipments that contain food items or any eatables are imposed to various fines or penalties at the airports checking, and at times they are strictly not allowed to carry such items in the flight. The U.S.A Government has imposed such rules at all the transport inlets to help protect the citizens from the feasibility of a bio terrorist attack through food items sent into the country by post and this applies to all the countries around the world. What if you want to carry some Indian spices, pickles or sweets for your family and friends those are residing around U.S.A or U.K? How will you take along such items with you when they are restricted by the airport authorities? Worse situation arises when you are carrying huge shipments of food items for your family to such places and clearance of these shipments at the airport becomes heck. Also there are many food items that should be handled with much care as they may be spoiled in packing and carriage.
For an instance, pickles need to be handled with much care as they contain oil in it, spilling and leakage of oil can spoil all the other items that are also been placed in that box. And all the items that are been taken in glass boxes also needs right type of packing and handling. As many o the food items are stored in glass jars they need to be handled properly till the end, as a minute jerk can break it. The packing also should be done very carefully and all the items must be packed separately for safety. Now there is no need to worry for any of such concerns as many freight and cargo companies are offering International Courier for Food Items packages to move up all your eatables where ever you want to send across the globe. These International Courier Service companies ship all your necessities to almost all the parts of the earth with taking utter care of your products safety and security. This International Courier for Food Items package comes up with following features: Free Door Pickup and Delivery packing of all your International Food Products shipments.100% online confirmation for all the shipments anywhere around the world.
Complete document and custom clearance at all branded Networks like Fedex, Dhl, Tnt, Ups, Aramex etc. So now you can without any worry ship all your food items, all the household items and much more just by sitting at your home. These companies also have online transaction facilities allowing you no physical effort to visit the shop and purchase all the items and get it to them. You can now just sit at your home with your lappy and order all the items and get it packed for you and send it across the globe to any destination. These International Courier Service companies also offer you to shop along on any of the shopping websites from any country around the world and they will deliver the item to your doorstep. No hassle no worry just shop around or gift whatever you like and send it anywhere with a snap.